Shipping policy

Effective Date: July 9, 2026

Thank you for shopping with The Creation Bureau. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information about order processing, shipping times, and delivery.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • Standard Shipping: 5–10 business days

  • International Shipping: 7–20 business days (where available)

Please note that delivery times are estimates and may vary due to weather conditions, customs processing, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping address, selected shipping method, and order size.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking details to become active.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. The Creation Bureau is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments

While we work with trusted shipping carriers, occasional delays may occur that are beyond our control.

If your package has not arrived within the estimated delivery timeframe, please contact us, and we will assist you in working with the shipping carrier to resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can review your claim and provide an appropriate solution.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel it.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

The Creation Bureau
Email: jacobpat34@icloud.com